Terms of Use

These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Advanced Restorative Care, the owner and operator of this Website.

Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by Advanced Restorative Care and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Advanced Restorative Care and accessing the Website in connection with the provision of such services.

You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.

Intellectual property and acceptable use:

All Content included on the Website, unless uploaded by Users, is the property of Advanced Restorative Care, our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner’s prior written permission
You may, for your own personal, non-commercial use only, do the following:
2.1. retrieve, display and view the Content on a computer screen
You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of Advanced Restorative Care.

Prohibited use:

You may not use the Website for any of the following purposes:
1.1. in any way which causes, or may cause, damage to the Website or interferes with any other person’s use or enjoyment of the Website;
1.2. in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;
1.3. making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.

Registration:

You must ensure that the details provided by you on registration or at any time are correct and complete.
You must inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively.
We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these terms and conditions.
You may cancel your registration at any time by informing us in writing to the address at the end of these terms and conditions. If you do so, you must immediately stop using the Website. Cancellation or suspension of your registration does not affect any statutory rights.

Links to other websites:

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Advanced Restorative Care or that of our affiliates.
We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.
The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

Privacy Policy and Cookies Policy:

Use of the Website is also governed by our Privacy Policy and Cookies Policy, which are incorporated into these terms and conditions by this reference. To view the Privacy Policy and Cookies Policy, please click on the following: https://www.graystonereferral.com/privacy-policy/.

Availability of the Website and disclaimers:

Any online facilities, tools, services or information that Advanced Restorative Care makes available through the Website (the Service) is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. Advanced Restorative Care is under no obligation to update information on the Website.
Whilst Advanced Restorative Care uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.
Advanced Restorative Care accepts no liability for any disruption or non-availability of the Website.
Advanced Restorative Care reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

Limitation of liability:

Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.
We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.
To the maximum extent permitted by law, Advanced Restorative Care accepts no liability for any of the following:
3.1. any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;
3.2. loss or corruption of any data, database or software;
3.3. any special, indirect or consequential loss or damage.

General:

You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.
These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.
These terms and conditions together with the Privacy Policy and Cookies Policy contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.
The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.
If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

Advanced Restorative Care details

Advanced Restorative Care is a company incorporated in England and Wales with registered number 09418601 whose registered address is 38 Keymer Road, Hassocks, West Sussex, BN6 8AJ and it operates the Website https://www.graystonereferral.com. You can contact Advanced Restorative Care by email on info@graystonereferral.com.

Get in touch

"My thanks to you and your team for excellent service and being so reassuring. I wouldn’t hesitate to contact you again should I need too.”

Patient CB

"Such a great place. Friendly, professional and talented staff. They turned my horrible brown front tooth into something white and beautiful. I can now smile…”

Patient KM

"Excellent Treatment. I had an very relaxing and amazing experience at the fantastic Graystone Referral Centre a few months ago. This was largely down to…”

Patient Phill

"I visited Graystone's to have a very complicated wisdom tooth filled. I visited Graystone's to have a complicated filling in my wisdom tooth. Sadly I've…”

Patient D Jones

"Outstanding Dental Practice. The whole team at Graystone are so friendly and professional that I felt I was in very safe and trustworthy hands every…”

Patient F Donnell

"We were made to feel welcome as soon as we walked through the door. Everyone was friendly but very professional. A very comfortable visit to…”

Patient V Rudman

"Excellent dental practice. I had the most wonderful and positive experience at Graystone referral centre. Aj and his highly skilled team provided the upmost care…”

Patient J Bird

"Restorative care. Following a series of operations, friends suggested I approach AJ for advice on post operative care and replacement teeth. Over many months, I…”

Patient LA

"Excellent dentist (AJ), highly recommended and professional. His staff were also very competent and accommodating. I had a lot of work done and despite the…”

Patient S Chetin

"First class dental treatment. I was treated by AJ for an infected tooth which had to be removed. After a very professional and reassuring consultation,…”

Patient P Howarth

View Testimonials

5.0

Graystone Referral Centre

5.0

Aslı’nın Tarif Defteri

20:04 26 Mar 24

I don't think I can explain my feelings about Dr Emma and Graystone Referral Centre enough but i will try. I would like to say huuuugeee thank you to all staff working here for all your kindness and smile faces!! My 7 years daughter was suffering from her molar teeth and they needed to be taken out. We visited a few place and they always reccomend general anesthetic. But Dr Emma offered us another way, she reccommend to take out her teeth on a few appointment with inhalation seduction. She is very professional about kids and really understands their feelings. Even during operation my daughter was telling me, if she has any problem about her teeth she would like to come to Dr Emma. 🥰 They worth every penny of your money.. 🙏🏻

Vicky Tremain

14:30 07 Mar 24

Emma and her team were absolutely wonderful with my 18mo after some tooth trauma. I left feeling reassured and armed with a much better sense of my child's dental health, a really full and informative report, and some local general dentist recommendations. My 18mo was put at ease by super friendly staff and didn't want to leave!

Lucy Cochrane

13:53 19 Feb 24

Incredible service for both myself and my 5 year old. They immediately put him (& me) at ease, explaining everything really well, and went above & beyond to ensure it was a positive experience (he now loves the dentist!)

Kevin Godden

11:38 10 Feb 24

I am undergoing treatment on recommendation of my own dentist. I have received an exceptional service from this Centre. My specialist treatment has gone very well, and I particularly like how everything is explained to me. The tech they use is brilliant, and provides information and analysis as we have progressed the treatment. The people carrying out the work are specialists and the support staff friendly and caring.

Ian Stephens

09:38 26 Jan 24

Thoroughly impressed by everything Graystone does! From the moment I first walked in, right up to today, when my treatment plan has reached its conclusion. Could not give this place enough stars

Asad A

19:54 17 Jan 24

AJ & Team gave a first class service. Very grateful for the thorough explanation received and the comprehensive discussion. Would recommend to all!

Neesha S

08:15 16 Jan 24

This specialist dental practice goes above and beyond for their patients. Thank you to AJ and the team for my RCT and making the experience as easy as it could possibly be.Right from the beginning I was reassured and put to ease by the team; even before I came in for my first consultation. They listened to my concerns and also took time to get to know me as a person.Following on from this, my experience at the clinic was calming and everyone was extremely professional. I felt very well looked after and found the attention to detail of the introductory emails to be extremely helpful.Throughout the process, AJ and the team took care with listening to my concerns and explained things very clearly and in a way wherein I felt calm and reassured. The person centred care really contributed to this.I found that being able to ask any questions at any time and always having all the information I needed to be an outstanding addition to my experience.This practice, AJ and the team are outstanding. I am very thankful for my treatment, and inspired by how high the standard of care is.I would wholeheartedly recommend this practise to anyone. There is clear intention to make the patient experience great here and it is certainly outstanding. I am feeling very lucky to have received treatment here.Thank you AJ and Team for everything.

Debbie Bushby

07:29 19 Oct 23

We received excellent care through ! Can’t recommend every single one of the staff highly enough . What a difference it has made to my very nervous daughter having someone that took time to explain everything so thoroughly with kindness and compassion throughout !

Jamie Docherty

13:23 09 Oct 23

I would like to say a big thank you to AJ and the team for making me really comfortable knowing I had extreme anxiety throughout my treatment plan. I've come out the other side with a much improved outcome

Nour Geres

20:28 10 Sep 23

As a dentist with postgraduate qualifications in Implantology, I've had the privilege of observing AJ's implant surgeries. AJ possesses a remarkable depth of knowledge across the spectrum of dentistry and approaches treatment planning holistically. AJ practices to an exceptionally high standard with meticulious attention to detail and great care for his patients. Additionally, he tackles complex cases with profound proficiency.Not to mention, as a referring clinician, I can attest to the professionalism of the entire Graystone team. Referrals are promptly assessed and comprehensive follow-up is consistently delivered. The clinicians are very approachable and willing to communicate about referred cases. Sarah and Malissa excel in facilitating seamless communication, whether it be about mutual patients or to book lecture evenings. Graystone’s dedication to maintaining a patient-centered environment is palpable.

Edward Debaes

07:22 02 Jun 23

Excellent service from AJ and team. In the past at a previous dentist I had walked out of root canal treatment and had to find a dentist willing to sedate me before treatment. I needed further dental work and was referred to AJ. He overcame my fears with patience and explanation and as a result I was able to have root canal treatment without sedation.Really appreciate the great work done, cheers.

David Tshin

16:41 03 Mar 23

My daughter was referred to Graystone Referral Center for a complex tooth extraction. Dr Emma Ray-Chaudhuri and her team were very professional, informative and super friendly. In the end, the extraction was executed successfully without any complications. Credit to the whole team, they were very gentle and kind to my daughter. Also, the centre called me the next day to check if my daughter is okay. What a service, love it!

Phill

15:32 02 Mar 23

I had an very relaxing and amazing experience at the fantastic Graystone Referral Centre a few months ago. This was largely down to the excellent treatment I received from the staff, who put me at ease by clearly explaining each step of my treatment, and the professionalism of all the staff at the centre.

D Jones

17:03 01 Mar 23

I visited Graystone's to have a complicated filling in my wisdom tooth. Sadly I've had this attempted at other dentists but within weeks it had fallen out.Graystone Referral is a very relaxing environment which made me feel calm even before I went into the surgery.Mr Ray-Chaudhuri was excellent, he examined my teeth and told me exactly what he was going to do step-by-step. I then put on my headphones to listen to music as suggested by the very helpful dental nurses.Mr Ray-Chaudhuri is very skilled and I left with a very smooth filling, which I am delighted to say is still perfectly intact 18 months later.

Abby Edwards

19:20 10 Feb 23

My experience with AJ, Chetan and the rest of the team was amazing. Throughout my complex treatment with Chetan I was kept fully informed on what was happening in each stage and I felt extremely at ease at each appointment. My past dental anxieties have been completely erased by this incredible team and I am so grateful to have been referred to them!

Clifton Wan

17:02 19 Jan 23

As a referring dentist, we are very lucky to have Graystone Referral Centre in our local area. I have no hesitation recommending the GRC team for specialist care as I know that AJ, Emma and team provide quality, evidence backed treatments suited for each individual. Each clinician here is held in high regard by the profession.Feedback from our patients has always been extremely positive. Particular praise is given to Sarah, Malissa and the support team who help make patients feel completely at ease.

Richard Hanson

17:14 06 Jan 23

There is no other place I would trust with my teeth , I cant recommend Graystone enough ..I have many problems with my teeth and it's always complicated to solve due to issues with the sensitivity of my mouth and gums . At every stage of the process I was told exactly what will happen and my expectations have been managed realistically and in the end , successfully !I see AJ for my complicated dentistry and he has been an absolute wonder . I have also had subsequent follow up appointments for other specialist treatment with Frans who has only held up the exceptionally high standards set by AJ .The standards are also continued by all who work at the reception desk , with a calm informed approach. Nothing is too much effort for Sarah ,Grace , Malissa or any of the team and I always get a check post surgery to make sure all is well . If I need to speak to them with any concern they always have time or call me back . Its all very reassuring from beginning to end .Thank you Graystone

Adam Cuthbertson

06:37 24 Nov 22

As a patient and referring dentist the service and standard of care from this practice is excellent. I gladly recommend patients, friends and colleagues to see AJ and the team because I know they will receive the highest quality of care available in the UK.The referral process is clear and straight forward and the whole team are really kind and caring for our patients.I have massively benefitted from having such knowledgeable friendly colleagues who provide top quality specialist care within a clean, modern environment using the latest technology to improve clinical outcomes for our patients.Amazing work team. Thankyou

Bethany Cole

21:35 30 Oct 22

I saw AJ for a new retainer. He used a new 3D scanner to take a 3D image of my teeth which can be kept on file for future retainers too. This is super helpful for me as it means I won't have to keep going back for moulds to be taken like I have previously at other practices. The whole practice was modern, clean and efficient. The team were all very friendly and helpful. Overall I had a great experience and would thoroughly recommend. Thank you AJ & the team!

Kerry Morgan

10:07 11 Aug 22

Such a great place. Friendly, professional and talented staff. They turned my horrible brown front tooth into something white and beautiful. I can now smile again! Thank you.

Claudia Sear

08:22 30 Jul 22

Brilliant staff and beautiful, spotless facilities. Really helped our little girl.

Steffi O'Keeffe

14:45 19 Jun 22

The treatment and care I received at Graystone Referral centre was outstanding. AJ is exceptional, he fixed my teeth to a standard that I didn't think was possible, I am so impressed with his knowledge, professionalism and expert skill. I feel so confident in my smile since my treatment has been completed.In addition to the fantastic dental work, the team at Graystone Referral Centre are very supportive, helpful and friendly. I was always made feel most welcomeI highly recommend AJ, he offered great advise, care and provided incredible treatment for my broken teeth. I am so grateful to AJ and the team.

Marcus Randall

09:07 22 Apr 22

I've visited Graystone twice so far, as I embark on a likely extensive course of treatment, firstly for a general consultation and x-rays and then most recently (yesterday) for a tooth extraction.On both occasion I’ve found the specialists I’ve met with (AJ, Rakan and Malissa) to be professional, reassuring and patient. As a nervous person they’ve been great at explaining everything before action is taken, what I can expect, why we’re doing it, always following up with asking if I had any question of my own.They seem genuinely invested in my wellbeing and giving the highest possible level of service. As far as my treatments are concerned, its still early days but my extraction was utterly painless, which I did not expect but am most grateful of.In summary, a great practice, filled with professional, knowledgeable, and caring people. I’d recommend Graystone and its staff to anyone.

David Jukes

09:19 13 Apr 22

The treatment and support provided by The Gravestone Referral Centre was greatly appreciated. Staff were caring and attentive, all operating in a highly professional manner throughout the course of my treatments. I have absolutely no hesitation in offering this outstanding practice my highest - unqualified - recommendation.

Graham Keeling

13:10 08 Apr 22

Graystone Referral Centre is a centre of excellence.As a referring dentist we have always had very positive feedback from our patients on their experiences. Communications with patient and practice are swift, clear and comprehensive and the quality of treatment offered and provided is of the highest standard and most appropriate for the individual patients needs. This is delivered with a caring reassuring approach.The practice team lead by AJ and Emma is both highly experienced and qualified to deliver the most advanced dental solutions available supported by the very latest technology to facilitate this.I would highly recommend the centre to both colleagues and patients.

Emily Tucker

22:26 06 Apr 22

A fantastic clinic led by Dr Emma and AJ Ray Chaudhuri who are passionately committed to providing the very best care and attention to all their patients, and offer years of expertise and knowledge in their respective fields. No hesitation in recommending this clinic. There is also a lovely relaxing feel inside and easily accessible from all surrounding parts of Sussex.

Paul Howarth

17:03 27 Feb 22

I had to have a tooth extraction from the Graystone referral Centre and AJ and his Nurse Sarah made me feel comfortable throughout the procedure. I had to have a 3D scan prior to the procedure and being someone that gets a bit nervous with these things they did a very good job of putting me at ease. Couldn't recommend them highly enough!

Angela Wigglesworth

15:38 26 Feb 22

It's not often you can say a visit to a dentist was pleasurable, but I would say this one was. I was not looking forward to having a rather complicated root canal filling which I knew was going to take one and a half-hours, but I need not have worried. I never felt any pain and the wild life and nature videos on a ceiling screen were totally absorbing. Apart from the very slight and to be expected discomfort of having dental equipment in my mouth, I could have comfortably lain back there for longer. AJ explained things as he went along which I always like, and the Dental Nurse was very kind and attentive to any needs I might have.

Rachel B

20:57 23 Feb 22

The team at Graystone referral centre are absolutely amazing. My daughter was previously extremely anxious about dental visits after becoming very upset having to have an injection at our regular dentist. At Graystone she was made to feel at ease and really enjoyed the visits, the staff are so child friendly and use child friendly terms so things don’t sound daunting for the little ones. The centre is catered for children with books, toys and even a tv above the dentist chair so they can watch their favourite programmes. I would highly recommend Graystone referral Centre, just wish we’d found you all sooner!

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